Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • You can find almost all the answers to your questions in the intuitive Help Center integrated into Marshall Hosting’s Website Control Panel. It features an immense repository with commonly asked questions and in–depth educational articles written by our skilled help desk support team.

  • Top quality support service

  • Video Tutorials

  • If you prefer to watch how an action is performed or how a problem is resolved, rather than just reading about it, then take a look at our compilation of instructional video tutorials. They address many different issues and will help you swiftly find your way around our Website Control Panel.

  • Intuitive help center

  • A Sixty–Minute Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7 help desk service with a sixty–minute response guarantee. A team of practiced customer service technicians will be online for you to answer all the questions that you could have. During non–peak times, a response will be provided in even less than 20 minutes.