Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer service team is qualified to speedily deal with all of our Linux cloud web hosting customers’ concerns and guidance demands. Through our ticket system, it is also possible to submit your inquiry and a support team representative will, no doubt return to you in less than maximum sixty minutes. Basically, practice shows that the usual reply time frame is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us every time necessary. Our crew of employees is going to be on–line for you 24x7x365 to react to all of your doubts and to fix any problem that you might have. You can easily submit a customer assistance ticket from the Marshall Hosting Website Control Panel or send us an email message any moment. Furthermore, on business days, you’re able to ring us or take advantage of the live chatting alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel gives you an in depth knowledge base that’s incorporated into all areas. In each section, you will find a Help control key which will load for you a list of step–by–step online classes on how to make use of a specific feature or accomplish a selected action. Furthermore, we have produced guide videos for you to get a better idea of the Control Panel’s interface.