Q: What does the website migration service involve? Will my website be secure?

A: When your current web hosting provider can no longer answer the needs of your site, or when you go through frequent downtime, or if you have to wait for hours for the customer service staff to reply back to you, it may be a smart idea to swap your hosting provider, i.e. to transfer all the files for your sites along with your databases from your present provider to your future provider. At Marshall Hosting, we realize that this can be hard and time–consuming. That’s why we’ll perform all that for you for free!Our knowledgeable technical staff members will transfer your web site content from your present web hosting provider to us. Our techs have plenty of experience migrating websites and can take care of anything – from a traditional WordPress weblog or Joomla site, to a very complex, custom–made app.

Q: What does the website migration service involve? Will my website be secure?
Q: Web site migration seems like a lot of work. How long can it take?

A: We try to accomplish all website migrations ASAP. Nevertheless, we do not have a set time frame for website migrations. There are several elements that you need to consider – the mere size of your site and the workload of our web site migration staff, etc. We always strive to perform each migration in under 48 hours. With smaller–sized sites, our team usually manages to finish within 24 hours.

Q: Web site migration seems like a lot of work. How long can it take?
Q: What data will I need to provide to your Website Migration Department?

A: Yup. We’ll require the name of the site that you would like us to transfer. We’ll also need a means to log into your current web hosting account so that we can get the files pertaining to your web site.

Q: What data will I need to provide to your Website Migration Department?
Q: You will access sensitive data. How can I be sure that you won’t abuse it?

A: Our Privacy Policy is an indivisible part of the contract that we will have with you as a customer. We are dedicated to safeguarding the safety of the private data gathered from the customers. To accomplish this, we use technical safety measures so as to avoid the loss, the misuse, the modification or the illegal leak of the personal data under our control. The security measures include, but are not limited to: physical, digital and managerial methods to safeguard and secure the data that we assemble on the World Wide Web. When we ask clients to submit financial information (for instance, a debit card number), this info is protected using the Secure Sockets Layer (SSL) technology.

Q: You will access sensitive data. How can I be sure that you won’t abuse it?
Q: Will there be any downtime for my site?

A: While we move your site, it will be available both in your hosting account with us and in your account with your previous web hosting provider. When the transfer is done, we’ll make certain that everything is working properly and that the integrity of your web content is not compromised before telling you that the migration is completed. After that, we’ll instruct you how to transfer the domain to your hosting account with us and how to modify the DNS resource records.

Q: Will there be any downtime for my site?
Q: Will my present web hosting provider need to provide any information/help?

A: While we migrate your content, your web hosting provider will not be aware of the transfer at all. We will never get in touch with them in any way.

Q: Will my present web hosting provider need to provide any information/help?
Q: Which hosting providers can you transfer web content from?

A: Yup. We support all conventional Linux–based hosting platforms. We do not support Windows–driven web hosting platforms, because we don’t offer Windows web hosting services ourselves.Additionally, we don’t support proprietary website creation and administration interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.

Q: Which hosting providers can you transfer web content from?